Have a query? It might have already been answered here....
How do I place an order?
You can order by clicking on the product you want and go through the checkout.
Alternatively, if you would like to discuss a more complex project you can use this Custom Quote Form to tell us about your project.
Or you could just give me a ring on - 07751 390051
What does the whole process look like?
Everyone wonders about what's the process from ordering to getting your website live, so here are the steps laid out:
You Contact us or place an order online.
We discuss your project (what you want, functionality you need etc.)
Two things happen simultaneously during step 3
We begin working on your project.
You begin writing your website content, and collect images that you need. (if you have choose to do this yourselves).
We complete the setup & Design of your website, you send me any content you have prepared yourselves.
We place website, on a staging domain so you can view it live.
We complete any revisions that may be deemed necessary.
We upload you website to our servers, it's live and awesome, and you leave me a great review! :)
How long will it take to build my website?
We will aim to get your website up and running within 2 to 4 weeks. Although this does depend on how complex the project is, but 2 to 4 weeks is standard.
Do you charge VAT?
No, we do not charge VAT.
Why are your prices so affordable compared to other agencies?
Well, I am a freelance web developer working from my home office, with no overheads or staff to pay, so I can pass these savings onto you!
What if I don’t have a logo to send you?
Don’t worry, we can create one for you at an additional cost.
What if I don't have images to supply you with?
We will source the images for you from an online image agency.
What's included when you say "maintenance"?
Technical support is fully included and we will be there if things go wrong, for instance:
Your website isn't working for whatever reason.
Your website is slow at loading.
What's not included in "maintenance"?
These are the things that are not included in "maintenance"
Any additional developments for instance, extra added features or added design.
Any content changes for instance, if you needed text changing or an image. With wordpress you'll be able to make most of these changes yourself.
What do you charge for additional development?
We would charge per product or £50.00 per hour for additional custom developments.
What notice do I need to give to cancel my website and hosting?
Well, we’d be really sorry to see you go, but if you had to then we would appreciate a months notice.
What platform are your websites built on?
All of our standard websites are coded to html5 standards and are built upon Wordpress. We find this perfect in most cases as it’s an open source product.
This means it’s fully secure and offers stability and is constantly being updated.
You will also be able to change and update your website yourself, if you wanted to do so.
What is a content management system?
Content Management System is also known as CMS, and what this does is it allows you to change images or text
on your website by yourself, so a developer wouldn’t have to be involved.
Will my website work on a mobile phone or tablet computer?
Absolutely! Your website will work on mobile phones and tablets, as it will be built using responsive design.
What this means is your website will shrink to the right size for whatever device your website is being viewed on.
Will my website work across all browsers?
Yes, your website will work great with all the newest versions of each of the browsers for instance, Google Chrome, Internet Explorer,
Safari, Opera and Mozilla Firefox. Your website can do all this because it will be cross – browser compatible.
Who hosts my website?
We do. We have fast server space at a leading U.K. Data Centre using high end Dell servers with RAID 10, Dual Processors, SAS HDD's, Dual NIC's, Dual Power Supplies. The servers are located in state of the art data centre in London.
Your website will be completely managed and will be ultra secure.
Is there a limit to how busy my website can get?
Our standard hosting package allows up to 1GB of website space and 50GB of bandwidth per month.
Which is more than enough for most websites. However, there’s no limit as to what we can host for you.
Just contact us to discuss.
Get Yourself a Great Looking Small Business Website
With our Low Cost Design, Hosting, Support & Maintenance Plans
If you would like to get in touch to discuss a website project, or get a Free Website Design Quote.
Then please use the form below.
The more details you can give, the better I'll be able to get a clear picture of your requirements.
I always try my best to get back to you on the same day.