Main Agreement between you and Valley Web Designs

Agreement between you and Valley Web Designs

These general Terms and Conditions (“Terms”) are an agreement (“Agreement”) between you and Valley Web Designs and cover your use of the information, software, products and services made available through valleywebdesigns.uk (the “Website”). By using the Website, you agree to be bound by these Terms, as well as our Privacy Policy.

This Agreement governs any use of the Website as a guest, fee paying member or otherwise.

You are responsible for making all arrangements necessary for you to have access to the Website and for ensuring any contact details you provide us with are correct and up to date. You are also responsible for ensuring that all persons who access the Website through your internet connection are aware of these Terms and that they comply with them.

The Website is offered to you conditional upon your acceptance of these Terms and any notices contained in these Terms and the Website itself. Please read these Terms carefully before you start using the Website. By using the Website, you agree to these Terms.

Please note that the statements set forth under the headings “More simply put” are provided as a courtesy solely for your convenience and are not legally binding or otherwise intended to modify these Terms in any way.

You must be the legal age of majority in your country of residence in order to use the Website. In no event is use of the Website permitted by those under the age of 18.

More simply put

By using Valley Web Designs services, you agree to our Terms and Conditions.

Domain Names

The ownership and control of any new domain names registered will be with us, at Valley Web Designs. You can request ownership and transfer of any new domain names free of charge and this transfer of ownership can be carried out at any time.
Included in your monthly pay packages will be all domain renewals unless agreed differently.
We at Valley Web Designs take absolutely no liability for any loss of profit or website down time that has been caused by expiration of domain names or any other technical faults that have been caused by any third party or domain registrar.

More simply put

If asked, we can register the website domain name for you. We will transfer the domain name over to you at any time.

Website Hosting

In certain circumstances issues will sometimes have to be passed on to the companies that we use to provide underlying services. These companies have industry standard response times. However, we always endeavour to remain your point of contact for any issues that you have with your website.

We, at Valley Web Designs use Guru Cloud Hosting for a fully managed hosting infrastructure. We have many servers that are in place, with daily backups that are kept for seven days. This ensures that in a disaster recovery situation we can have all services restored within 48 hours.

Website Support Services

Technical maintenance, software updates, hosting and general upkeep of your website will be provided to you by us, at Valley Web Designs as standard and will be included as part of your monthly fee to us.
We, at Valley Web Designs will take extra measures to make sure that our customers do not experience any disruption of service. However, we cannot accept liability for disruption, should it occur when caused by factors that lie outside of our control.
Website changes, such as text, images and contact information will be included as part of your package with us. These inclusive changes are subject to fair usage. If, however, we feel that the customer’s use of this clause is excessive, we, at Valley Web Designs have the right to look at this and evaluate the clients spend and change the amount on their next bill to us. Requests that fall outside of what we believe to be basic changes such as new pages being added, re naming, additional functionality, or website redesign, will be treated as a bespoke auxiliary service and they will be billed as such.
If a fault occurs because of the changes made by the customer, a request can be made to us, here at Valley Web Designs to rectify the fault and then the customer will be billed based upon our standard agency fees.
With our pay monthly fees you will have unlimited content updates provided by ourselves, at Valley Web Designs, subject to fair use.
Unlimited content updates will also be provided to any websites that have been paid upfront for 12 months.

Pay Per Click Management Service

We, at Valley Web Designs only use ethical optimisation techniques and we take no responsibility for any loss of traffic or rankings that are associated with third party SEO companies or software.

Valley Web Designs does not hold any control over search engine rankings and therefore we cannot guarantee any specific results. We also cannot dictate or predict any changes in search practices that may cause a loss of position.

SEO Service

We, at Valley Web Designs only use ethical optimisation techniques and we take no responsibility for any loss of traffic or rankings that are associated with third party SEO companies or software.
Valley Web Designs does not hold any control over search engine rankings and therefore we cannot guarantee any specific results. We also cannot dictate or predict any changes in search practices that may cause a loss of position.

Payments and Price Changes

When you buy a product or service from us, here at Valley Web Designs you are really purchasing a membership subscription with Valley Web Designs., which gives you access to product updates and support from us for a period of one year following the date you purchased your subscription.

All products that you purchase form us are added to a single membership with one license key. Each product subscription included in your membership id due for renewal one year form the date of your purchase.

We, at Valley Web Designs have the right to change or discontinue, temporarily or permanently, prices of all membership subscriptions. These include monthly or annual subscription fees. We can do this at any time with or without notice. Such notice may be provided by us by posting the changes to the Valley Web Designs terms and conditions.

Termination and Cancellations

We, at Valley Web Designs have the right to terminate or suspend your account with us for violation of the terms and conditions and refuse any and all current and future use of the service or any products supplied to you by ourselves. The termination of your account with us will result in the deactivation and deletion of your account and also the access you have to your account including the deactivation an deletion of all the content in your account.

At Valley Web Designs we have the right to refuse services or products to anybody for any reason at all. At any time. We will refund your payment and will then terminate your account if deemed necessary.

If you happen to be dissatisfied with any aspect of our services to you or any of our products and wish to terminate your account voluntarily, you can do so by getting in touch with us. However, no refund will be provided beyond 30 days after the purchase of your product. When you terminate the account voluntarily, we will go on to delete and deactivate it as well as all content that’s within it.

Warranty and Liability

We guarantee our products to function as advertised when installed on a clean, self hosted installation of WordPress and also when activated without any amendments. We cannot guarantee that our products will operate properly on third party components, web browsers and plugins.

We provide our products as is, without any warranty of any kind, expressed or implied. We are not liable for any damages, including but nor limited to indirect, direct, incidental, special or consequential damages or any losses that have occurred out of the use or inability to operate our products.

Valley Web Design’s aggregate liability under as well as in connection with the terms and conditions will be limited to the amount paid for the products or services. This limitation will apply even in the event of a material or fundamental breach of the terms and conditions.

Indemnity

You agree to indemnify and hold Valley Web Designs, officers, directors, employees and agents, harmless from any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees) arising from content you submit, post, transmit or otherwise make available through use of our services or products, your connection to our service or products, your violation of the Terms and Conditions, or your violation of any rights of another.

Governing Law

These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and interpreted in accordance with the laws of England and Wales.

More simply put

These terms and your use of this website are governed by the laws of England and Wales.

Grace Hickman

1 November 2021

Valley Web Designs were highly recommended to my partner and I, so we got in touch straight away and we're so glad that we did! Rob is so easy to work with and he'll do all he can to help you and your business, with no fuss at all. During the first month, Rob delivered more than we expected and we got more customer enquiries thanks to his awesome website skills and PPC expertise! We were so happy that we continued to do business with him and will carry on doing so for a while i'm sure! Thank you Valley Web Designs for all your hard work :D

Emma Herbert

19 October 2021

Rob has been brilliant from start to finish. When he took on our project there was a lot more work involved than first anticipated, and he has supported us every step of the way. I couldn't recommend Rob more, he is at the end of the phone or email and has gone above and beyond to meet our needs and exceeded our expectations. Thank you Rob and we look forward to a very long working relationship :) Thanks Peppy Party Supplies.

BikerHut UK

4 September 2020

Our website has designed, built and been looked after by Valley Web Designs for over 2 years now and I would highly recommend them. Always available, very responsive, extremely knowledgable, highly professional and a pleasure to do business with.

Andrew Evans

17 October 2018

Valley web designs produced a website equally as good as others I have for a fraction of the price I paid elsewhere. Great service, excellent website, easy to deal with. I will be using Valley again in the very near future. Great job Rob.Thanks again.

Petz World

20 February 2018

Well excellent work from Rob so far, although my website isn't yet live the work he has put into it as gone above and beyond to what i was expecting! I am properly one of the fussiest people when it comes to things looking right and being done and everything i thrown toward rob nothing is never a problem. i would highly recommend Valley Web Design to anyone amazing work!

Terms and Conditions